Desafíos de la Administración Pública ante el Avance de la Inteligencia Artificial
| Date | 01 October 2024 |
| Author |
Interacción y Perspectiva. Revista de Trabajo Social Vol. 14 No3 / octubre-diciembre, 2024
582
Interacción y Perspectiva Dep. Legal pp 201002Z43506
Revista de Trabajo Social ISSN 2244-808X
Vol. 14 No3 582-593 pp. Copyright © 2024
Octubre-diciembre
ARTÍCULO DE INVESTIGACIÓN
Desafíos de la Administración Pública ante el Avance de la Inteligencia
Artificial
DOI: https://doi.org/10.5281/zenodo.11149634
Nataliia Bakhmat*, Nataliia Shevchenko **, Liudmyla Opanasenko ***, Larysa
Sarakun****, Oksana Kravchuk***** y Oksana Butkevych******
Resumen
El presente trabajo tuvo como objetivo exponer los desafíos de la administración pública
ante el avance de la inteligencia artificial IA. La investigación se enmarcó dentro del
diseño documental, de tipo descriptiva y, mediante fuentes documentales en formato
digital, busca exponer las posibles problemáticas que se desarrollen a partir del empleo
de este tipo de tecnologías. Se realizó una revisión sistematizada de diferentes textos y
publicaciones sobre el tema en cuestión. Operativamente llevó a cabo un proceso de
análisis e interpretación hermenéutica a fin de exponer todos los posibles alcances
humanos, técnicos y organizacionales del empleo de la IA en la administración pública.
Los resultados obtenidos permiten concluir que, el uso de la IA en lo público implica
considerables mejoras en el aparataje burocrático del Estado y en la capacidad de
responder de forma eficiente a las demandas que este recibe por parte de los
ciudadanos; sin embargo, el coste laboral y humano representa la mayor desventaja al
significar el posible desempleo de cientos de miles de puestos de trabajo en todo el
mundo y, por lo tanto, la necesidad de revisar el rol del Estado de bienestar a futuro.
Palabras clave: administración pública, inteligencia artificial, big data, revolución
tecnológica, avances tecnológicos.
Abstract
Challenges of Public Administration in the Face of the Advancement of
Artificial Intelligence
The purpose of this paper was to expose the challenges of public administration in the
face of the advance of artificial intelligence AI. The research was framed within the
documentary design since it is descriptive and, through documentary sources in digital
format, seeks to expose the possible problems that may develop from the use of this
type of technologies, using a systematized review of different texts and publications on
the subject in question. Operationally, it carried out a process of analysis and
hermeneutic interpretation in order to expose all the possible human, technical and
organizational scopes of the use of AI in public administration. The results obtained allow
us to conclude that the use of AI in the public sector implies considerable improvements
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