Tecnologías de la información e inteligencia artificial en educación superior: desafíos y oportunidades

Pages102-125
Date01 July 2025
Published date01 July 2025
AuthorElisabeth Viviana Lucero-Baldevenites,Manuel de Jesús Azpilcueta-Ruiz Esparza,Diego Fernando Nava-Cuevas,Ramón Benjamín Buelvas-Sierra
Subject MatterCiencias sociales
Revista Arbitrada Interdisciplinaria KOINONIA
Año X. Vol X. N°20. Julio-Diciembre. 2025
Hecho el depósito de Ley: FA2016000010
ISSN: 2542-3088
FUNDACIÓN KOINONIA (F.K). Santa Ana de Coro. Venezuela.
Elisabeth Viviana Lucero-Baldevenites; Manuel de Jesús Azpilcueta-Ruiz Esparza; Diego Ferna ndo Nava-Cuevas;
Ramón Benjamín Buelvas-Sierra
102
https://doi.org/10.35381/r.k.v10i20.4608
Tecnologías de la información e inteligencia artificial en educación superior:
desafíos y oportunidades
Information technologies and artificial intelligence in higher education: challenges
and opportunities
Elisabeth Viviana Lucero-Baldevenites
viviana.lucero@ulpgc.es
Universidad de Las Palmas de Gran Canaria, Las Palmas de Gran Canaria, Canarias
España
https://orcid.org/0000-0002-1328-8117
Manuel de Jesús Azpilcueta-Ruiz Esparza
manazpil@chapingo.uruza.edu.mx
Universidad Autónoma Chapingo, Beremejillo, Durango
México
https://orcid.org/0009-0000-5223-7980
Diego Fernando Nava-Cuevas
diego.nava@unad.edu.co
Universidad Nacional Abierta y a Distancia, Pitalito, Huila
Colombia
https://orcid.org/0000-0002-9552-7766
Ramón Benjamín Buelvas-Sierra
ramonbuelvass@correo.unicordoba.edu.co
Universidad de Córdoba, Montería, Córdoba
Colombia
https://orcid.org/0000-0001-8840-3856
Recepción: 12 de marzo 2025
Revisado: 17 de mayo 2025
Aprobación: 28 de junio 2025
Publicado: 01 de julio 2025
Revista Arbitrada Interdisciplinaria KOINONIA
Año X. Vol X. N°20. Julio-Diciembre. 2025
Hecho el depósito de Ley: FA2016000010
ISSN: 2542-3088
FUNDACIÓN KOINONIA (F.K). Santa Ana de Coro. Venezuela.
Elisabeth Viviana Lucero-Baldevenites; Manuel de Jesús Azpilcueta-Ruiz Esparza; Diego Ferna ndo Nava-Cuevas;
Ramón Benjamín Buelvas-Sierra
103
RESUMEN
El avance acelerado de tecnologías educativas como la tutoría inteligente y la analítica
predictiva ha transformado el panorama universitario, generando nuevas preguntas sobre
sus implicaciones. En este contexto, el presente estudio llevó a cabo una revisión
sistemática para explorar los retos y oportunidades que ofrecen las Tecnologías de la
Información y la Inteligencia Artificial en la Educación Superior. Se aplicó el protocolo
PRISMA y criterios PICO-S, analizando 80 estudios seleccionados de bases como
Scopus, Web of Science, ERIC e IEEE Xplore. Los hallazgos revelaron cinco áreas de
oportunidad: la personalización del aprendizaje, la identificación temprana de riesgos
académicos, la mejora en la gestión administrativa, la inclusión de estudiantes con
perfiles diversos y el impulso a la investigación. También se identificaron desafíos
importantes, como barreras técnicas, falta de formación continua del personal docente y
vacíos éticos y de gobernanza. Se propone fortalecer la gobernanza, capacitar al
profesorado y fomentar investigaciones comparativas y longitudinales.
Descriptores: Tecnología educativa; inteligencia artificial, educación superior. (Tesauro
UNESCO).
ABSTRACT
The rapid advancement of educational technologies such as intelligent tutoring and
predictive analytics has transformed the university landscape, raising new questions
about their implications. In this context, the present study conducted a systematic review
to explore the challenges and opportunities offered by Information Technology and
Artificial Intelligence in Higher Education. The PRISMA protocol and PICO-S criteria were
applied, analyzing 80 selected studies from databases such as Scopus, Web of Science,
ERIC, and IEEE Xplore. The findings revealed five areas of opportunity: personalization
of learning, early identification of academic risks, improvement in administrative
management, inclusion of students with diverse profiles, and promotion of research.
Significant challenges were also identified, such as technical barriers, lack of continuing
education for teaching staff, and ethical and governance gaps. It is proposed to strengthen
governance, train teachers, and promote comparative and longitudinal research.
Descriptors: Educational technology; artificial intelligence, higher education. (UNESCO
Thesaurus).

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